Unlock My Heart (UMH) is a digital legacy and messaging platform that allows users to leave personal messages, stories, and audio notes for loved ones to receive after their death or at important future milestones. UMH focuses on preserving emotional connection, offering comfort, wisdom, apologies, and love that can continue to support family and friends over time. The platform aims to make legacy accessible to everyone, including those who may not have a formal Will or Trust, by giving them a voice to share their wishes and memories in a meaningful way.

Users create an account, then record or write personalized messages addressed to specific individuals or groups, such as children, partners, friends, or other loved ones. Each message can be scheduled for delivery on a specific date, after a verified passing, or around meaningful milestones like birthdays, anniversaries, graduations, or other life events. UMH securely stores these messages and manages delivery according to the user’s instructions, acting as an emotional “time capsule” that unlocks when loved ones most need reassurance and connection.​

No. UMH is not a legal Will, Trust, or estate planning document and does not provide legal advice. Messages created in UMH are not legally binding and should not be relied on to distribute property, assets, or make formal legal decisions. Users are strongly encouraged to work with qualified attorneys or financial professionals to create proper estate planning documents, and to treat UMH as a complementary emotional and guidance tool “beyond the will.”

Users can create a variety of message types, such as:

• Heartfelt letters expressing love, gratitude, and appreciation.

• Stories, family history, and special memories to preserve legacy.

• Life advice, values, and guidance for future decisions or milestones.

• Apologies, closure, or explanations that may be hard to share in life.

• Messages tied to specific events like a child’s birthday, graduation, wedding, or other key dates.​​

Messages can be written or recorded as audio, and may be organized by recipient, event, or theme so loved ones receive them in a thoughtful, intentional way.​​

Messages can be scheduled to:

• Deliver after confirmation of a user’s passing.

• Arrive on specific calendar dates (for example, a birthday or anniversary).

• Unlock at future milestones, such as turning 18, graduating, getting married, or other life events designated by the user.​​

While UMH is designed to deliver messages as scheduled, delivery may depend on technical factors, account status, and verification processes, and therefore cannot be absolutely guaranteed.

UMH is built with a strong focus on privacy and security, using modern encryption and security practices to protect stored messages and personal information. Messages are stored in a secure environment and are intended to be visible only to the account holder and their chosen recipients, according to the delivery rules the user sets. All use of the platform is governed by UMH’s privacy policy and terms of service, which explain how data is collected, stored, and protected; users are encouraged to review those documents carefully.

UMH strives to provide reliable and timely delivery of scheduled messages, but no digital service can guarantee 100% delivery under all circumstances. Technical issues, service outages, changes to third-party systems, or account-related problems may affect when or how messages are delivered. For that reason, UMH should be considered one important layer of your legacy planning rather than the only place you communicate essential information.​

UMH is designed for anyone who wants to leave emotional, personal, or spiritual legacy messages for loved ones, regardless of age, wealth, or legal planning status. It can be especially meaningful for:​

• Parents or caregivers who want to guide and comfort children in the future.

• Partners and spouses who want to leave ongoing words of love and support.

• Individuals facing serious illness or life transitions who want to prepare messages in advance.

• People who cannot afford complex legal planning but still want their wishes and values to be heard.​​

UMH can also be used by healthy individuals at any life stage who simply want to be intentional about how they are remembered.​

While UMH is not a legal document, it gives people a practical, accessible way to share their wishes, preferences, and guidance with loved ones, even if they do not have formal estate planning documents. Users can use messages to describe how they hope to be remembered, offer suggestions about memorials or personal items, and explain their values and priorities, helping family and friends make decisions in alignment with the user’s intent. Loved ones should still consult applicable law and professional advisors when making legal or financial decisions, but UMH can provide emotional and ethical context that might not appear in legal paperwork.

Users are responsible for:

• Ensuring that message content is accurate, appropriate, and aligned with their intentions.

• Updating messages over time if circumstances, relationships, or wishes change.

• Keeping their login information secure and designating trusted contacts when appropriate.​​

UMH does not review, edit, or verify the legal sufficiency or factual accuracy of any message content, so users should avoid relying on the platform for legal directives or time-sensitive instructions that require guaranteed delivery.​

Messages can have a profound emotional impact on recipients, especially during periods of grief. Users are encouraged to:​​

• Reflect carefully on tone and timing so messages feel supportive rather than overwhelming.

• Consider including encouragement, resources, or suggestions for support if addressing difficult topics.

• Avoid content that could cause harm, confusion, or unnecessary distress to loved ones.​​

UMH’s mission is to enable messages that feel like a lasting hug—offering comfort, clarity, and connection when people need it most.

UMH may update its disclaimer, terms of service, or features from time to time. Users are encouraged to periodically review these documents so they understand the current scope, limitations, and commitments of the service. Continued use of the platform typically indicates acceptance of updated terms, so staying informed helps users make the best decisions about how they use UMH for their legacy.